Terms of Use

Effective date: September 30, 2026

Ride requests are not automatic bookings

Submitting the website form sends a ride request for review. A ride is confirmed only after MANUEL RIDE verifies availability, provides the trip details and price, and the customer accepts the offer.

Accurate information

Customers are responsible for providing accurate contact, pickup, destination, scheduling, passenger and special-needs information. Changes may affect availability, timing or price.

Pricing and payment

Pricing is communicated before confirmation and may depend on the route, timing, waiting time, stops and other requested services. Any payment instructions and ride-specific conditions will be provided directly with the offer or confirmation.

Changes and cancellations

Contact MANUEL RIDE as soon as possible if plans change. Any ride-specific cancellation or rescheduling conditions will be communicated before the ride is confirmed.

Website availability

We work to keep the website and request system available and accurate, but uninterrupted operation cannot be guaranteed. If the form is unavailable, customers may contact MANUEL RIDE using the phone or messaging options shown on the website.

Third-party services

The website may use or link to third-party services for hosting, communications, scheduling, automation or authorized account verification. MANUEL RIDE is an independent transportation service and is not affiliated with or endorsed by third-party rideshare platforms. Their names and trademarks belong to their respective owners.

Updates

These terms may be updated as the website or services change. The effective date above identifies the latest version.