Effective date: October 21, 2026
Information we collect
When you request transportation, we may collect your name, phone number, email address, pickup and destination locations, requested date and time, passenger count, trip type, additional stops and any notes you choose to provide.
How we use information
We use this information to review availability, prepare and communicate a ride offer, confirm accepted rides, coordinate transportation, provide customer support, maintain operational records and meet applicable legal obligations.
Authorized driver account information
If the authorized MANUEL RIDE driver connects a third-party driver account through OAuth, we may retrieve limited profile information such as first name, driver rating, total completed trip count and account status. A minimal trip response may be processed solely to derive the aggregate completed-trip count; individual trip details are not retained or displayed. We do not request or display earnings or passenger information. Authorization may be revoked through the applicable third-party account.
Sharing and service providers
We do not sell personal information. Information may be processed by service providers that support website hosting, form automation, email, spreadsheets, calendars and related business operations. We may also disclose information when required by law or when reasonably necessary to protect rights, safety or property.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described above, including operational and legal requirements. OAuth tokens used for authorized driver-data updates are stored only on the server and encrypted before storage. Public verification data is limited to the approved experience information and its latest update date. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your choices
You may request access, correction or deletion of your personal information by contacting us. Certain records may need to be retained when required for legal, security or legitimate business purposes.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the website.
Policy updates
We may update this policy as our services or legal requirements change. The effective date above identifies the latest version.
manuelride.reservations@gmail.com